Returns & Exchanges

At The Sniffer Shop, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for easy returns and exchanges. All items must be in their original, unworn condition with tags attached to be eligible for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Carefully place the items in their original packaging, ensuring all designer tags and hygiene seals remain intact.

3

Print and Attach Label

Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return parcel.

4

Drop Off and Track

Hand over your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing